Charles, Cayla


Kitchener, ON

About Me


Cayla brings over 16 years ofexperience implementing Change Management and Dispute Resolution strategieswithin public sector workplaces, private sector businesses, and not-for-profitorganizations. Cayla is an influential communicatorwith a dynamic presence and a genuine passion for empowering individuals andteams to “see what is possible” and to help teams build a future that alignswith their needs, goals, and objectives. As a motivational leader who ignitesenthusiasm by listening and creating safe spaces to explore new options andtest new strategies, Cayla helps teams and organizations recognize and leveragethe strengths and capabilities of all members to build trust, sustain performanceand succeed together.

Cayla leverages her professionaland educational expertise and personal lived experiences to support marginalized communities. Cayla supportsseveral school boards and community based organizations navigate discrimination and racially charged disputes byfacilitating workshops and group mediations, consulting with administration,developing systems of communication and support structures, andcreating a code of ethics and risk management plans. Cayla helps to bringcommunity and workplace ecosystems to health through restorative practices,reflection, communication, reconciliation, and unified, future-focused, actionplans.

Cayla is a creator of positiveculture and cohesive teams built on trust, empathy, and high morale that have apositive rippling impact on relationships with clients, external stakeholders,and the community at large.