Highborn Communications


Principal Consultant, Andisol

Julia Falco is a independent consultant and community leader based in Ottawa, ON who specializes in conflict transformation. She is skilled in conflict coaching, training, and mediation. Julia offers conflict services to the not-for-profit sector, small businesses, and communities. Before transitioning into the field of conflict management, Julia worked in the not-for-profit sector for 7 years with a focus on gender-based violence prevention and response, feminist research, and 2SLGBTQIA+ rights. Julia is completing a Certificate in Conflict Management from Conrad Grebel College at the ...


Ottawa Carleton District School Board

Niroshanis a seasoned Labour Relations with a diverse portfolio of experience spanningmore than six years. With a Master’s Degree in Industrial Relations fromQueen’s University and a deep commitment to conflict resolution, Niroshan hasestablished himself as a skilled professional across a variety of sectors,including healthcare, security services, non-profit organizations, and theprivate sector.In hiscurrent role at The Royal Mental Health Care Group (ROHCG), one of Canada'sleading mental health institutions, Niroshan is responsible for navigatingcomplex employment issues, resolving ...


I’m an experienced construction professional with more than 20 years in the natural gas distribution industry, leading teams and delivering complex projects safely, efficiently, and on time. Over the course of my career with Enbridge, Union Gas, and as a consultant, I’ve managed large-scale expansion projects, overseen field construction teams, and built strong partnerships with municipalities, regulators, and Indigenous communities.I’m known for my ability to balance technical expertise with people leadership. Whether mentoring employees, coordinating with contractors, or working across ...


Legal Services, Specialist, Canadian Blood Services


Manager, People and Culture, City of Pickering


Avour Conflict Education


Oshawa, ontario

My name is Marie-Josée Smith and I describe myself as a passionate, forward thinking HR Consultant and Mediator.I am Bilingual (French & English) and possess more than 20 years of experience managing all areas of the Human Resources portfolio. I have provided Strategic Leadership in regards to implementing best practices in Talent Management, Performance Management, Succession Planning, Organizational Development, Compensation and Benefits, Labor Relations and Collective Bargaining, Employee Development, and Strategic Planning.I have a MBA from Hautes Études Commerciales of Montréal, I am ...


Maureen O'Reilly & Associates


Founder & Managing Barrister, Alam Law Firm, PC

Muhammad M. Alam, B.Comm., LL.B., J.D, Q.Med., Q.ArbBarrister-at-Law, Qualified Mediator & Qualified Arbitratorhttps://www.thealamlaw.com/mediation-services#malam Muhammad M. Alam is a Barrister-at-Law of Osgoode Hall and the Founder and Managing Barrister of Alam Law Firm. He is a Qualified Mediator and Qualified Arbitrator, and a member of both the ADR Institute of Canada and the ADR Institute of Ontario.What sets Mr. Alam apart as a mediator is his extensive litigation background. Before becoming licensed in Ontario, he practiced civil litigation, insurance litigation, and human rights ...


Cindy is a mediator and investigator with ADR Chambers/YorkStreet Dispute Resolution Group.Cindy mediates long term disability, personal injury, employment, property and casualty and reinsurance disputes. Her areas of expertise include insurance, employment, workplace, franchise and commercial disputes. Cindy has considerable background in claims management, people management, career coaching and consulting experience, to help people successfully resolve their disputes.During her corporate career, Cindy held the position of Vice President, Life and Health Claims for a major insurer and has ...


North York, ON

Mary Lou Di Paolo, MA, Acc.FM/EM, CP Med, ACPC, BCCMary Lou has over 20 years of experience as a mediator helping individuals, families and groups prevent and resolve conflict in their families, communities, organizations and workplaces. She is an accredited family mediator, elder mediator and child protection mediator. She brings to mediation, expertise as an organizational development consultant, certified professional coach, and facilitator in three languages including French and Italian. Mary Lou’s unique perspective allows her to partner with clients to move successfully through complex ...


University of Waterloo

Comprehensive Mediator


bd Investigations

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Raven Mediation

Sara Hull is a mediator, conflict coach, facilitator, writer, and founder of Raven Mediation. She has training and experience in family and community mediation. Sara focuses on supporting families and community members move from conflict to calm.She is committed to helping peoplecommunicate constructively, collaborate thoughtfully, and cooperate intentionally to shape their outcomes.She holds a Bachelor’s degree from Dalhousie University, along with certificates in Dispute Resolution and Family Mediation from York University.Drawing on a 25 year career in the federal government in public ...


Informal Conflict Resolution Practitioner, Government of Canada


Facilitated Dialogue Model Group

Harold Tan is a Mediator, Investigator, Adjudicator, Trainer and Humber College Faculty. He holds a LLM (Alternative Dispute Resolution) from Osgoode Law School, a Qualified Mediator (Q. Med.) designation with ADRIO/ADRIC, and a Chartered Community Mediator (CC. Med.) designation with the Ontario Community Mediation Coalition.He holds an Advanced Certificate in Peacemaking Circles (University of Waterloo), and is trained in Restorative Justice (Ontario Ministry of the Attorney General). Additionally, he holds a Certificate in Adjudication (Osgoode Law).Harold advises and trains post-secondary ...


Part-time Instructor, Durham College

0 false 18 pt 18 pt 0 0 false false false /* Style Definitions */table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:6.0pt; mso-para-margin-right:0cm; mso-para-margin-bottom:0cm; mso-para-margin-left:0cm; mso-para-margin-bottom:.0001pt; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:Lato;}A Mediator and Conflict Coachwith 15 years invested in non-profit organizations offering front line servicedelivery and ...


Jared Miller Mediation

I am a Niagara-based mediator and missional leader dedicated to helping individuals and organizations move toward peace without losing truth. As a Mediator, my practice sits at the intersection of ethics and public life. I provide restorative mediation services across the Niagara Region, including St. Catharines, Welland, and Niagara Falls. My work focuses on complex organizational, workplace, community, and family disputes. Rooted in the philosophy of kenosis (mindful self-giving), I approach conflict not as a failure, but as "the sound of something ready to grow."


Niagara Falls, ON

My Dance Fitness

Jessica Nicole TomasoneReceiving her Bachelor of Fine Arts degree from Ryerson University (Toronto), Jessica is proud to have been teaching dance & performance to ages 3+ for the past 15 years. She has been in a variety of music videos, commericals, and short films working with artists such as Hilary Duff and Feist.Ms. Tomasone also has a background in social work receiving her Social Service Worker diploma from Seneca College (King City). During her practicum at Seneca, she gained experience as an educational assistant at Alexander Mackenzie High School, shadowing her supervisor, a Child ...


Bora Pharmaceuticals

An award winning passionate Human Resources professional with over 21 years of extensive experience.  Recognized for high standards in service delivery, inclusive/transformational leadership style and building strong relationships. 


With 20 years in Human Resources leadership, I now focus on mediation and coaching to help individuals and organizations resolve conflict, embrace change, and build inclusive cultures. Guided by a passion for people development and an educator’s mindset, I support clients in creating environments that foster learning, growth, and collaboration.As a part-time instructor at the University of Toronto School of Continuing Studies, I continue to share knowledge and sharpen my skills. Outside of work, I enjoy exploring the outdoors with my family, which inspires my approach to balance and ...


My name is Keshia Osbourne and I have lived in Toronto my whole life. I have a degree in Linguistics and Psychology and completed my certificate in conflict resolution. I currently work for Service Canada and am seeking employment as a mediator. I am working on obtaining my Q-Med within the next couple of months.


Co-CEO, Ground Floor

Richard earned his B.A. in Political Science at the University of British Columbia and then pivoted to the theatre, training at the B.F.A in Acting Program at the University of Alberta and the Soulpepper Academy in Toronto. As a theatre artist Richard has appeared in three dozen productions with Canada's largest and most exciting companies, including the Stratford Festival, The Shaw Festival, Soulpepper Theatre, Talk Is Free Theatre, Canadian Stage, the Charlottetown Festival, and many others. A former union organizer for CUPW and Ontario councillor for the Canadian Actor's Equity ...


Board President, Community Conflict Resolution Services Halton

CCRS Halton’s mission is to provide a safe community through healthy relationships.  To do so, CCRS H offers free mediation and conflict management services to ANY Halton Region member, as we strongly believe that peace is a human right. I am a retired Canadian Army Officer with extensive training, education and experience in community based conflict. I am a certified facilitator, negotiator and mediator.


I became a Certified Mediator after witnessing the pain that the court system influences, no matter your social class. I always knew I wanted to help, and I am glad my journey landed me doing it through Mediation. It was in college that I found my passion for restorative justice. I loved understanding how the power of community can heal. As a passionate mom and a compassionate Certified Family Mediator, I understand the challenges families face during the difficult time of re-construction. From not respecting each others privacy, to amicably splitting it all and signing independently, I'm ...


Manager, Employee & Labour Relations, The City of Mississauga


Discrimination and Harassment Counsel


Sojourner Conflict Resolutions

Tomee has over 28 years of professional experience in consulting, advising, conflict resolution, organizational development training, and professional development. She also works as a mediator and a remedial coach.Tomee is a senioradvisor and consultant to law firms, private businesses, not-for-profits, unions, healthcare organizations, hospitality groups, sports and entertainment professionals, and the motion picture and television industry.Tomee specializes in the areas of workplace relationships, human rights, trauma awareness, anti-racism, anti-oppression, equity, labour relations, ...


OpenText

Toronto-based employment lawyer with 10+ years of experience representing employers and employees in a range of employment matters, including wrongful and constructive dismissal, harassment, discrimination, human rights, employment standards, contract negotiation, severance packages, and workplace investigations.


Humber Polytechnic

I am a retired Secondary School Educator, Co-ordinator of the IB Program and Administrator with the TCDSB. I have a Master of Science in Education. In my 30 years of practice, my focus and area of interest/specialty involved Student Success. The year of my retirement in 2021, I enrolled in the Guelph-Humber, full-time, postgraduate certificate ADR program. I graduated with honours, following the mandatory completion of 12 courses and 160 hours of practicum work. I have also acquired Q. Med credential designation.Additionally, I have acquired several additional certifications during this time; ...


Mediator and conflict coach, Autonome/Self employed

Amelia Meister offers conflict coaching, organizational facilitation, and mediation to individuals and organizations. She focuses on supporting the 2SLGBTQ+, neurodivergent and activist communities. 


Senior Learning and Development Specialist, University of Waterloo

Alannah has experience working with leaders and executives in higher education, health care and the private sector to focus on buildiAlannah has experience working with leaders and executives in higher education, health care and the private sector to focus on building better teams and fostering healthier workplaces. This work often involves reimaging how teams and organizations approach change, strategic planning, and complex team dynamics. Alannah is skilled in cultivating inclusive and courageous spaces that invite individuals and teams to show up differently in the workplace. She strongly ...


As a seasoned commercial, people and operations executive with over 20 years of experience, I have delivered exceptional results across a range of industries, including digital health, health-tech, technology/software, professional services, non-profit, and manufacturing. My career has spanned Senior Leadership and C-Level roles, across start-ups and Fortune 1000 organizations, where I have built high-performance teams, cultivated inclusive and respectful work environments, and driven innovation and growth. Functional expertiese includes: commercial and employee/consultant contracting, ...


William (Bill) Detlor – Professional BiographyWilliam (Bill) Detlor is a conflict resolution practitioner and organizational leadership advisor with over 30 years of experience in emergency services, municipal administration, and healthcare leadership.Bill completed formal Alternative Dispute Resolution and Conflict Resolution training through York University and Cornell University. He applies mediation principles within complex workplace and organizational environments, particularly in high-reliability systems where clarity, accountability, and professional relationships are ...


I am a British trained Barrister and Solicitor. I have been mediating in Ontario full-time since 2019 and officially launched my practice in 2020. My practice is predominently personal injury, commercial and insurance defence cases. I also mediate contractual disputes.   I beleive in collaborative mediation and help to facilitate effective negotiation during each session. I enjoy working with clients from a diverse backgrounds and making inclusivity my top priority. 


Qualified Mediator, Arise Embodiment Coaching & Consulting

Briar Rose Thom is a community worker, coach, and consultant based in Toronto (also known as tkaronto), Ontario. She also a widely published author in multiple genres under her pen name, Kai Cheng Thom. Briar is dedicated to providing compassionate, effective, and trauma-informed conflict management strategies for non-profit organizations, grassroots community groups, and social enterprises that prioritize healthy working relations and social values. Briar's work is influenced by her background in mental health and community organizing, as well as Transformative Justice and Restorative ...


Executive Officer, Toronto Hydro

Energetic and supportive leader, with deepfunctional expertise in human resources. Trusted advisor with solid business judgement. Successful collaborator and coach, motivated to assist others to resolve conflict, reach their fullest potential and build alignment to support company stewardship and goals.Areas of Expertise:Strategic Change Management | Leadership Development | Employee Engagement | Employee Relations |Compensation and Performance Management Systems | Occupational Health and Safety, Environment and Training Systems | Decision-Making, Problem-Solving, Conflict Resolution | ...


Families First Mediation

I’m a dispute resolution professional with a focus on family; my skills and passion range from divorce to financial, and from coaching to arbitration. I’m 1 of 15 in Canada with a Family Mediation Canada and International Certified Elder Mediator designation. What does that mean? I have sensitivities in working with families that are different. My approach focuses on clients and their needs and not just the process; we can always get creative with that, along with solutions! I know that during family transitions there are a great many issues to identify, plan for and possibly fight over ...


Managing Partner, Payne Law Professional Corporation

Mr. Payne is in his 19th year of practice in the fields of Civil Litigation and Arbitration practice.  He is certified by the Law Society of Ontario as a Certified Specialist in Civil Litigation.  He is the managing partner at Payne Law and manages a team of 5 Litigation Lawyers.  The firm handles a broad range of civil, commercial, insolvency, and estates disputes including negotiations, trials and appeals, as well as complex arbitration work.


Licensed Paralegal & Ethical Leadership Consultant, Christal Côté


Have launched "Tim Fitz Values Advocay Consulting" providing a suite of advocacy services, primarily focused in Labour and Employment, including Alternative Dispute Resolution (ADR), after over 30 years of public service at the City of Toronto, and nearly 30 years of union involvement including over 15 years in senior leadership roles at Canadian Union of Public Employees (CUPE) Local 79, President for 6 years (2011-2017), and my recent completion of a Masters of Laws (LLM) in Labour and EMployment Law (2020). Training in ADR includesThe Theory and Practice ofAlternative Dispute Resolution ...


Niagara Mediation


Rosanna is current the Manager of Organizational and Clinical Ethics Services for Humber River Hospital. Most recently she completed her Certificate in Conflict Managment and Mediation from the University of Waterloo, Conrad Grebel University College. Prior to joining Humber, she was the Ethicist at Ontario Shores Centre for Mental Health Sciences in Whitby, Ontario. Rosanna earned both a Master of Health Science in Bioethics and a Bachelor of Science degree in Radiation Sciences from the University of Toronto. She completed an Academic Fellowship in Clinical and Organizational Ethics with ...


Founder, TurnKey Global Solutions

 A Licensed Paralegal professional with 27 years of cross-finance industry senior management experience in global Fortune 500 companies and government boards / advisory rolesRecognized trilingual public speaking and presentation skills with strong business acumen that formedthe integral parts of pragmatic negotiation and problem-solving capabilities Track record of success in distribution management, finance, banking, insurance and Merges & Acqusitions


Stacey M. Hanks, CHRP, is a seasoned HR professional with over 25 years of experience in senior and executive generalist roles across various industry sectors. She has a proven track record of building HR departments, programs, and processes from the ground up, driving HR programs, and assessing their effectiveness. Stacey spent 20 years in corporate Human Resources before founding her HR consulting firm, Infinity-HR Management Solutions almost 6 years ago, where she serves as Senior Managing Director and Principal Consultant.Stacey has extensive experience coaching leaders and developing ...


My background in contemporary art is the framework for how I approach my practice in conflict resolution and mediation. Both disciplines rely on the power of perspective and narrative to make and reframe meaning from daily life. Whether through a photograph or a facilitated dialogue, I am drawn to processes that help people see familiar situations in new ways. In both art and conflict work, transformation happens when space is made for deeper understanding, emotional insight, and creative problem-solving. Coming from my background in the arts, I bring this unique lens into the field of ...


Neutral Matters, A Division of Say Something Communications Inc

Third party neutral with a specialization in workplace issues. www.neutralmatters.ca


Employment, Human Rights, and Sports lawyer


Paralegal and Notary Public, Self Employed

I am a licensed Paralegal and Notary Public. I have over ten years experience in various areas of law. I was a court clerk and registrar within Family Law and Criminal Law at the Ministry of the Attorney General. I have graduated from York University with a BA in Sociology and a certification with York University in Alternative Dispute Resolution. 


Daryl Dagenais holds a master’s degree in humansystems intervention from Concordia university in Montreal. Daryl is a graduateof McGill University, where she studied industrial relations, economics, andsociology. She obtained her coaching certification fromConcordiaUniversity. She is a member in good standing of theInternational Coaching Federation and holds the PCC designation from ICF. Sheis frequently cited on CBC Radio Canada and in The Montreal Gazette newspaperand the Toronto Globe and mail newspaper. Daryl specialises in conflictmediation coaching, management coaching, workplace ...


Lawyer and Mediator, Berry Family Law

I am a family lawyer and mediator who has also experienced my own separation and divorce. I have been helping people navigate the life-changing process of separation for 18 years. I am practical and compassionate, smart and funny. I pledge to assist all my clients by empowering them with legal information and advice to help them make the best choices for their family. I am also available to assist lawyers with lawyer-assisted mediations when their direct negotiations have not resulted in a settlement. Mediations can take place at my offices, in a mutually agreed upon location in the Greater ...


Owner, Samimian Arbitration Services

I specialize in resolving high-stake construction and condominium disputes through streamlined arbitration across Ontario. By leveraging deep industry expertise, I help parties bypass the delays of the court system to reach final, confidential and cost-effective resolutions. I am currently accepting appointments for new mandates.


Accord Alternative Dispute Resolution Inc.

Mr. Hachinski is a Toronto-based mediator and commercial arbitrator with over 25 years of experience in executive and senior advisory roles in large cap and smaller, high-growth companies. In these roles he was responsible for complex product and service portfolios ranging from 7 to 9 figures and developed a reputation for negotiating successful partnerships and alliances among different organizations. Through navigating and resolving commercial disputes, he developed an affinity for ADR as a timely, practical, and cost-effective option to resolve issues that arise in business and in life. He ...


Integrity Management Consultants Group


Accountant Jen

Chartered Professional Accountant, Certified General Accountant, Certified Fraud Examiner and mediator, Jennifer focuses her virtual mediation practice on financial disputes. 


Renew Mediation Services

I am a Roster Mediator for the Toronto Superior Court of Justice (2019) and Windsor Superior Court of Justice (2022). Prior to becoming a Mediator, I was educated in 8 areas of law in Ontario earning a Law Clerk Diploma in 2002. My areas of experience include: litigation (civil, commercial, class actions, subrogation and insurance defence - personal injury), employment law and family law.


Principal Consultant & Mediator, Rizkallah Solutions


Bird Construction

Vrindaobtained Master of Arts in Conflict Resolution at the Georgetown University anda Bachelor of Laws from Delhi, India and workedas a lawyer at leading law firms in Delhi. She holds certificates in Communityand Cultural Mediations and is actively involved in the community as aVolunteer Mediator.


Co-Founder, Resolutions At Work

Prior to co-founding Resolutions At Work, Jill practiced employment law for nearly a decade at one of Ottawa's most reputable employment law firms. Jill found great satisfaction in working with clients to find sensible and reasonable resolutions to their workplace issues. Jill developed both her knowledge of employment issues, and her understanding of what drives employees and employers’ behavior. She is thrilled to take this knowledge and apply it in a neutral setting through mediations, training, and workplace investigations/reviews. What to know about Jill:Completed the Osgoode Advanced ...


Ottawa, ON

5:9 Mediation

A proficient, professional, people-driven, practitioner ofpeace: that’s Jacqueline in a nutshell. She is passionate about helping people,and in particular, helping people communicate with each other better. She is continuallyequipping herself with the tools she needs to parlay this passion into herlife’s work, which has included a certificate in Public Relations from McGillUniversity, a bachelor’s degree in Conflict Studies from Saint Paul University,and completion of the Third Party Neutral Program (TPN) offered by the CanadianInstitute for Conflict Resolution (CICR), in addition to her ...


I am an accredited member of the ADR Institute of Ontario with a strong interest in alternative dispute resolution and its role in fostering fair, efficient, and respectful outcomes. My practice is centered on helping individuals and organizations navigate conflict through a structured, impartial, and collaborative approach.I believe that disputes, whether large or small, present opportunities for meaningful dialogue and resolution. By creating space for open communication and ensuring that all parties feel heard, I work to guide discussions toward constructive solutions. My approach ...


ADRIO & ADRIC

Shaaron Jones-Crawford is an internationally trained Barrister with experience in Mediation, Arbitration and Alternative Dispute Resolution. She holds an LL.B and LL.M., called to the Bar of England and Wales and is a member of The Honorable Society of Lincoln’s Inn in London, England. Shaaron holds a Chartered Mediator (C.Med.) designation from ADRIO/ADRIC.Shaaron holds an Executive Certificate of Conflict Management (EC.CM) from Windsor Law School, and also holds a Certificate in Adjudication (Osgoode Law School). Additionally, Shaaron is a Chartered Community Mediator (CC.Med.) from the ...


Owner, Harpers Chambers

RJH SummaryCurriculum VitaeFebruary7, 2024R. John Harpergraduated from DalhousieUniversity Law School in Halifax Nova Scotia, Canada, in 1972. He was called tothe Ontario Bar in March 1974. He was a sole practitioner from 1974 until 1997,when he formed the family law partnership of Harper Jaskot.He was certified by the Law Society of Upper Canada as aspecialist in family law. He practiced family law until his appointment to theOntario Superior Court of Justice in September of 2006 sitting in the FamilyCourt at London, Ontario. Before he was appointed to as a Justice of the SuperiorCourt, in ...


Wanda Shreve Law Professional Corporation

Wanda Shreve is a workplace lawyer, investigator, mediator and trainer, and principal of Wanda Shreve HR Law, Investigation & ADR Services.With a career spanning over 20 years, Wanda practiced management-side labour and employment law at a national firm before holding senior roles in private and public sector organizations.Wanda leverages the breadth of her experience to advise employers on matters related to compliance, workplace culture, ethical conduct and employee relations. Her clients appreciate her ability to provide legal advice with a leadership lens: her guidance is pragmatic, ...


Provenance Advocates LLP

Prabh Singh Gill is a legal practitioner, arbitrator, and mediator, and a member in good standing of the Law Society of Ontario. He brings over 15 years of experience in dispute resolution, with a strong record of resolving complex legal and interpersonal disputes in a fair, efficient, and principled manner.Prabh’s practice focuses on alternative dispute resolution, including mediation and arbitration in family law, civil and commercial matters, contractual disputes, and human rights–related disputes. He is known for a balanced, solution-focused approach that emphasizes procedural fairness, ...


Personal and Professional Life Coach, Monica Wiz Coaching


I work in the areas of employment, labour, housing/condominiums, and provide services in mediation, workplace investigations, conflict coaching, and restorative justice.  I have been working in the field of conflict management/dispute resolution for over 10 years. I started as a labour/employment lawyer and then became a restorative justice practitioner working with those who caused harm by engaging in criminal behaviour and those affected by this behaviour. I also became a community mediator helping to resolve disputes among community members. 


Sare and Associates


Workplace Investigator & Trainer, Rubin Thomlinson LLP

I ama Workplace Investigator &Trainer at Rubin Thomlinson LLP, a law firm specializing in workplace andinstitutional investigations and assessments, tactical training for HRprofessionals, and consulting. I have 10 years combined experience in Ontarioand the Caribbean. At Rubin Thomlinson, I investigate diverse issues,including bullying, verbal and psychological harassment, discrimination, sexualharassment and other forms of misconduct. I also conduct policy reviews and workplaceassessments as well as training sessions to educate clients on workplaceissues. In addition to my experience as ...


Associate, Agree Incorporated